Welcome to BSY London. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.

1) General Information

BSY London provides fashion and lifestyle products including scarves, shawls, umbrellas, bakhoor burners, and related accessories. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.

2) Use of Website

By using this website, you agree:

• To use the site only for lawful purposes.
• Not to misuse, disrupt, or attempt to gain unauthorized access to the website.
• Not to copy, reproduce, or exploit any content without written permission.
• To provide accurate and complete information when placing an order.

3) Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However:

• Colors may slightly vary due to screen settings and lighting.
• Product availability may change without notice.
• We reserve the right to correct errors in pricing or descriptions at any time.

4) Orders & Acceptance

When you place an order, you will receive a confirmation email. This email confirms receipt of your order but does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:

• Product unavailability.
• Payment authorization failure.
• Errors in pricing or product information.
• Suspicion of fraudulent activity.

5) Pricing & Payments

All prices are listed in the applicable currency and may be subject to change without notice. Payments are processed securely through third-party payment providers. BSY London does not store full card details. By submitting payment information, you confirm that you are authorized to use the payment method provided.

6) Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times may vary depending on location and courier services. Please note:

• Delivery dates are estimates and not guaranteed.
• We are not responsible for delays caused by shipping carriers.
• Customers are responsible for providing accurate shipping information.

7) Returns & Refunds

If you are not satisfied with your purchase, you may request a return subject to our return policy. To be eligible for a return:

• The item must be unused and in original condition.
• Return requests must be made within the specified return period.
• Proof of purchase is required.

Refunds will be processed after inspection of the returned item. Shipping fees may be non-refundable unless the return is due to our error.

8) Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of BSY London and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9) Limitation of Liability

BSY London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the purchased product.

10) Privacy

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

11) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. Accessing third-party sites is at your own risk.

12) Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts.

13) Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Email: info@bsylondon.com
• Phone: +44 7404 769471

Effective Date: These Terms & Conditions are effective as of the date they are published on this website.